Accessing Mental Health Emergency Support When you or someone you know is experiencing a mental health crisis, knowing who to call can make all the difference. This page helps you navigate how to access mental health response teams, often referred to as “mental health cars”, available in your area.
Is it an emergency?
Yes – Call 911 immediately.No – Call your local police department’s non-emergency (see our list below) and tell them it’s a mental health emergency . If your community has a specific car (i.e. Car 87 in Vancouver) then ask for that. If not, then ask for a MICR team (Mobile Integrated Crisis Response).
What are Car/MICR programs? Car Programs in BC are now officially called Mobile Integrated Crisis Response (MICR) Teams. Car/MICR programs are health authority police partnerships These teams do not have a publicly available numbers and are accessible through police. What are PACT/CRCL programs? Peer Assisted Care Team (PACT) and Crisis Response Community Led (CRCL) are urgent, same day mobile mental health crisis response. PACT/CRCL is publicly accessible by phone. This model is non-police and community-led. Find help for your location Abbotsford Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 604-859-5225 Hours 10:00 AM-10:00 PM, 7 days a week Service Provider AbbyPD – Abbotsford Police Department Information Chilliwack/Abbotsford
Burnaby Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 604-646-9999 Hours 10:00 AM-10:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Burnaby
Chilliwack Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 604-792-4611 Hours 10:00 AM-10:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Chilliwack/Abbotsford
Comox Valley (Cities of Comox & Courtenay) Coquitlam Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 604-945-1550 Hours 10:00 AM-10:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Coquitlam/Port Coquitlam 2023
Fort St. John Program Car 60 Non-Emergency Line 250-787-8140 Hours Service Provider RCMP – Royal Canadian Mounted Police Information Car 60
Kamloops Program ICRT* – Car 40 Non-Emergency Line 250-828-3000 Hours 8:00 AM-8:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Kamloops Car 40
Program PACT (Peer Assisted Care Team) How to Access Hours Service Provider Kamloops Aboriginal Friendship Society Information Launching soon!
Kelowna Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 250-762-3300 Hours 8:00 AM-8:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information MICR Kelowna Healthlink
New Westminster Program CRCL (Crisis Response Community Led) How to Access 778-727-3909 Hours 7:00 AM-11:30 PM, 7 days a week Service Provider Purpose Society Information CRCL New West
North Vancouver Program MICR (Mobile Integrated Crisis Response) Car 22 Non-Emergency Line 604-985-1311 Hours 12:00 PM-8:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Car 22 Mobile Service
Program CRCL (Crisis Response Community Led) How to Access 1-888-261-7228 Hours 8:00 AM-12:30 PM, 7 days a week Service Provider CMHA North and West Vancouver Branch Information CRCL North Shore
Port Coquitlam (Coquitlam) Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 604-945-1550 Hours 10:00 AM-10:00 PM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Coquitlam/Port Coquitlam 2023
Richmond Program Fox Car 80 Non-Emergency Line 604-244-5562 Hours 11:00 AM-10:00 PM Service Provider RCMP – Royal Canadian Mounted Police Information Fox 80 – Richmond
Semiahmoo Program Car 67 Non-Emergency Line 604-599-0502 Hours 1:00 PM-1:00 AM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Surrey Car 67
Surrey & First Nations Program Car 67 Non-Emergency Line 604-599-0502 Hours 1:00 PM-1:00 AM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Surrey Car 67
Tsawwassen Program Car 67 Non-Emergency Line 604-599-0502 Hours 1:00 PM-1:00 AM, 7 days a week Service Provider RCMP – Royal Canadian Mounted Police Information Surrey Car 67
Vernon Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 250-545-7171 Hours Service Provider RCMP – Royal Canadian Mounted Police Information Vernon MICR
Victoria – West Shore (Cities of Colwood, Langford, Metchosin & The Highlands) Program MICR (Mobile Integrated Crisis Response) Non-Emergency Line 250-474-2264 Hours 8:00 AM to 4:30 PM, Monday to Friday Service Provider RCMP – Royal Canadian Mounted Police – West Shore Information West Shore – Victoria
Victoria & Esquimalt (Cities of) Program Car 87 Non-Emergency Line 911 Hours 1:00 PM-12:00 AM (midnight) Service Provider VicPD – Victoria Police Department Information Victoria Car 87
West Vancouver Program Car 22 Non-Emergency Line 604-925-7300 Hours 12:00 PM-8:00 PM, 7 days a week Service Provider WVPD – West Vancouver Information Car 22
Program CRCL (Crisis Response Community Led) How to Access 1-888-261-7228 Hours 8:00 AM-12:30 PM, 7 days a week Service Provider CMHA North and West Vancouver Branch Information Peer Assisted Care Team
If any information above is inaccurate or no longer accurate, please let us know at info@pathwayssmi.org.
